PRIVACY POLICY
PERSONAL DATA PROTECTION AND PRIVACY POLICY FOR CUSTOMERS / PROSPECTIVE CUSTOMERS
At B&G Property (B&G Global Property Sdn Bhd) (f.k.a. B&G Concept Engineering), we value the personal data and privacy of our customers and prospective customers. This Personal Data Protection and Privacy Policy is issued to all our customers and prospective customers, pursuant to the Personal Data Protection Act 2010 ("PDPA") coming into force. It sets out how B&G Property collects, uses and protects your personal information which you have provided to B&G Property.
The term “B&G Property”, “we”, “our”, or “us” refers to B&G Property, its subsidiaries, associates, affiliates and/or members within the B&G Group of companies.
1. How B&G Property collects your Personal Data
In the course of your dealings with us, B&G Property will request that you provide your personal data to enable us to enter into transactions with you or to communicate with you on the services and/or products related to our business. These may be done through various means, including but not limited to:
- agreements for sale and purchase or sub-sale of our properties or for our services;
- our forms whether in electronic or hardcopy format;
- any correspondence that we have received from you requesting for information or making any inquiries; and/or
- business cards or other information provided to us or that were dropped at our premises or given to our employees or sales and marketing or other agents.
2. What Personal Data does B&G Property collect
When you transact with B&G Property, we may collect a variety of your Personal Data, which may include your :-
- name, job title and company name;
- contact information including address, email address and phone number;
- details of your visits to B&G Property’s show units and/or website;
- information of your agents to enable B&G Property to provide marketing and promotional materials in relation to B&G Property and its products;
- demographic information;
- gender, age and date of birth; and
- Other relevant information as such to enable B&G Property to provide you with our services and products.
3. How B&G Property uses your Personal Data
By providing any of your Personal Data to B&G Property whether via online or otherwise, you hereby agree that we shall collect, retain and use the Personal Data for the following purposes:
- the delivery of notices, services or products and the marketing of such services or products whether present or future, to you;
- in order for you to enter into the necessary agreement and/or contract to purchase the products and/or properties from us;
- the maintenance and upkeep of customer records and development;
- those purposes specifically provided for in any particular service or product offered by us or our partners;
- marketing and client profiling activities regarding our latest projects, products and/or services;
- preparation and execution of all necessary documents and agreements and/or contracts for our projects, products and/or services with you;
- credit assessments, financial and background investigation as and when deemed necessary;
- our internal record keeping;
- prevention of crime (including but not limited to fraud and money-laundering);
- enable us to send you information by e-mail, regular postal mail, telecommunication means (telephone calls, SMS messages or social chat applications) or internet social media about products and services offered by selected third parties that we think may interest you but doing so we maintain control over your Personal Data and we will not disclose your Personal Data to any third parties without your prior written consent;
- vacant possession, keys handover, property/estate management, customer care and/or defect rectification works;
- post vacant possession services, such as club house services, security and customer loyalty card programmes;
- any subsequent commercial transactions in relation to any projects, products and/or services
4. Disclosure of your Personal Data
B&G Property do not sell, rent, or lease our customer information to third parties. We may however share and/or disclose your personal information to third parties in the following circumstances:
- for purposes of providing B&G Property’s services to you;
- where B&G Property is required to do so by law, any stock exchange regulation or any binding judgment, order or requirement of any court or other competent authority;
- to our business partners and affiliates that provide related services or products in connection with our business;
- whereby you have consented to such disclosure.
Please exercise caution when participating in any blogs, forums and discussion pages including via our website so that your personal information is not disclosed to other parties, in which we will not be responsible for.
5. How we protect your Personal Data
Your Personal Data is important to us. We are committed to keeping and processing the Personal Data in a secure manner. We will implement appropriate administrative and security safeguards, procedures and policies to the extent practicable and in accordance with applicable laws, to prevent any unauthorized and unlawful processing of the Personal Data and the accidental loss, destruction or damage to the Personal Data at all times.
6. Retention of your Personal Data
We will retain your Personal Data for the period necessary to fulfil the many different purposes outlined in this Privacy Policy unless a longer retention period is permitted or required by law.
7. Access and update of your Personal Data
- We endeavour to record your Personal Data correctly and it is your responsibility to provide accurate, complete and up-to-date Personal Data about yourself and any other person whose Personal Data you have provided to us. Whenever such Personal Data has become incorrect or outdated, you should contact us to correct and update the same. Further, you hereby confirm that you have the authority or consent to submit the Personal Data of other persons which you have provided to us.
- You have the right to access your Personal Data, subject to exceptions allowed by the law. You may request for a copy, correction or update of your Personal Data by writing to us at the contact details set out below.
- You may at any time limit the processing or request the removal of your Personal Data from our database by writing to us at the contact details set out below. Please note that, should you do so, we may no longer be able to provide you with the relevant Products and Services or information pertaining to the Products and Services.
- In the absence of such written notification from you, we shall deem that you have consented to your Personal Data being collected, used and disclosed in the manner set out in this Privacy Policy.
8. Contact us
You may write to us at:
Address:
Attn: Corporate Communications Dept.
B&G Property
C-07-01, Block C, Level 7 SkyPark @ One City, Jalan USJ 25/1, 47650 Subang Jaya, Selangor Darul Ehsan, Malaysia.
Email: properties@bgcr.com.my
Call us: 03-5115 1118
9. Changes to our Personal Data Protection and Privacy Policy
We may, from time to time and at any time, change or be required to change our Personal Data Protection and Privacy Policy to comply with or be consistent with changes in applicable law and regulations as well as our business operations or policies. As such, you may wish to review any changes to our Personal Data Protection and Privacy Policy at our website from time to time.